Last updated: July 2025
Who We Are
Our website address is: https://neoacetennis.com. We are committed to protecting your privacy and complying with international data protection laws including the GDPR (EU) and CCPA (California).
What Personal Data We Collect and Why
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent to help with spam detection.
If you use Gravatar, an anonymized hash of your email address may be sent to check for a profile. The Gravatar privacy policy is available here.
Media
If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images.
Contact Forms
When you fill out a contact form, we collect your name, email address, and any message content you submit. This data is used to respond to inquiries and is never shared or sold.
We process personal data only where we have a legal basis to do so, including user consent (opt-in), performance of a contract (e.g., responding to inquiries), or legitimate interest.
Cookies & Tracking Technologies
We use cookies to:
- Provide core site functionality
- Analyze website traffic
- Customize user experience
You can manage your cookie preferences anytime via the banner or browser settings.
We keep a secure, timestamped record of all consent actions taken on this site, including cookie opt-ins and form submissions, as required under GDPR.
Types of Cookies:
- Essential cookies (required for site functionality)
- Analytics cookies (e.g. Google Analytics, optional)
- Advertising cookies (only used with consent)
If you’re located in the EEA (Europe), we do not use non-essential cookies unless you’ve opted in.
Embedded Content from Other Websites
Articles may include embedded content (e.g. YouTube videos, tweets). These behave just like visiting the third-party site and may collect data, use cookies, or monitor your interaction.
Who We Share Your Data With
We do not sell your personal data. However, we may use trusted third-party services like:
- Google Analytics (with anonymized IP)
- Anti-spam plugins
- Hosting & email providers
How Long We Retain Your Data
- Comments and metadata: kept indefinitely for follow-up
- Registered users: personal info stored in their profile
- Contact form entries: retained up to 12 months for support
Your Rights Under GDPR (Europe)
If you are located in the EU/EEA, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Withdraw consent
- Request data portability
To exercise these rights, contact us here.
Your Rights Under CCPA (California)
If you are a California resident, you may:
- Request disclosure of what personal info we collect
- Request deletion of your data
- Opt out of the sale of your personal data
To submit a request, visit our Do Not Sell My Info page or contact us.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. We may also process data using cloud-based hosting or security services.
Data Protection Measures
We take appropriate technical and organizational measures to protect your data, including:
- SSL encryption
- Limited access controls
- Regular security updates
Children’s Privacy
We do not knowingly collect personal information from children under 13. If you believe this has occurred, please contact us immediately.
Changes to This Policy
We reserve the right to update this privacy policy. Any changes will be reflected on this page with a new “Last updated” date.
How to Contact Us or Make a Privacy Request
If you have questions or requests regarding your data, please contact:
📧 Email: neoacetennis.contact@gmail.com
📍 Or use our Contact Form